SAP S/4HANA Cloud, is your Intelligent ERP in the cloud, for which SAP provides and maintains the SaaS, IaaS and Paas side of things. So, how does the printing work ?

Well, to put it simply, printers have to reside on the customer network (and they are the customer responsibility), but SAP provide a nifty piece of software appropriately named SAP Cloud Print Manager (SAP CPM). SAP CPM, which is installed on a piece of hardware that also resides on the customer network, acts as a print server, effectively linking the SAP S/4HANA Cloud system, with the printers on the customer network. SAP CPM, once installed, provides unattended printing of business documents.

The short video that follows will hopefully give you a high level overview of the output management architecture and concept within SAP S/4HANA Cloud.

Now that we have a high level appreciation for the output management architecture and concept in the cloud, let’s work through a concrete example, that shows what steps it is that we need to take, in order to be able to put those concepts into practice. Rather than provide a long winded text document, I have prepared the below video that shows you the entire process, from A to Z. To illustrate this, the use case will be that we need to print purchase orders that are created in SAP S/4HANA cloud on the printers that reside on my network.

Should you wish to fast forward to a specific section of this process, I have below indicated the individual steps of the process and the time markers at which they start:

  • Introduction – high level overview 00:00:10
  • Define a print queue 00:05:20
  • Maintain output parameter determination table 00:08:27
  • Creating a purchase order  00:13:00
  • Checking that the purchase order  is routed to our print queue 00:15:25
  • Downloading SAP Cloud Print Manager 00:15:58
  • Installing and launching Cloud Print Manager 00:18:18
  • Connecting SAP Cloud Print manager with SAP S/4HANA Cloud 00:26:00

I would also like to add, that I deleted one small section of this video before making it public. This small section, is the step right after you launch SAP CPM. When you do so, before you even go into SAP CPM, a pop up window will be presented to you, asking for you to input credentials that SAP CPM will use to connect with your network. The information you will be asked to input is, the name of your corporate network, the user and password that you will let SAP CPM use. To put this step into context, I have below added a screenshot that shows you what this pop up looks like and the information you need to input.

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