What is “DIFOT”?

DIFOT stands for Delivered In Full, On Time. Essentially, it is a supply chain performance metric that measures whether a supplier delivered exactly what was ordered and when it was promised.

DIFOT sits at the intersection of procurement, warehouse operations, and supplier management and is commonly used to:

• Score and rank supplier performance for periodic business reviews
• Identify systemic delivery problems with specific suppliers, materials, or plants
• Provide objective evidence when renegotiating contracts or applying penalty clauses
• Feed into broader supply chain KPIs and executive dashboards
• Detect trends — for example, a supplier whose on-time rate is declining over consecutive months

Industry context: DIFOT (also written as OTIF — On Time In Full — in some industries) is a standard KPI in retail, FMCG, automotive, and manufacturing supply chains. Retailers such as supermarket chains often impose financial penalties on suppliers whose DIFOT rates fall below a contractual threshold (commonly 95–98%).

How do we solve this in SAP S/4HANA Cloud

Whilst of course all the data is there in your SAP S/4HANA Cloud system, and there are various reports that deliver this information partially (such as the Monitor Purchase Order Items app) or through released API’s, there is no single report that unequivocally reports on whether a purchase order item was deemed to be DIFOT or not, and if not what were the issue with it (did it meet some of the expectations or none at all). This developer extensibility project aims to solve this.

What this project delivers

This project delivers a real-time, embedded Fiori List Report directly on the SAP S/4HANA Cloud Fiori Launchpad. It reads live transactional data by leveraging released API’s— no extracts, no overnight jobs, no spreadsheets. Procurement staff can filter by supplier, material, plant, DIFOT status, or failure reason, drill into any PO item to see all DIFOT dimensions on an Object Page, and further drill into individual goods receipt lines to access the purchase order item history (goods receipts, cancellations…)

How the report works

Once you launch the app, things should feel very familiar except for the specific fields that come with this report, which are:

The DIFOT logic in brief

— Delivered In Full:
IsDeliveredInFull = ‘X’ when TotalGRQuantity >= OrderQuantity

— Delivered On Time:
IsDeliveredOnTime = ‘X’ when LatestGRPostingDate <= LatestSchedDelivDate

— Overall Status:
DIFOTStatus = ‘PENDING’ when no GR has been posted
DIFOTStatus = ‘DIFOT’ when both InFull AND OnTime
DIFOTStatus = ‘NOT DIFOT’ otherwise

— Failure Reason:
DIFOTFailureReason = ‘SHORT AND LATE’ when short AND late
DIFOTFailureReason = ‘SHORT’ when short only
DIFOTFailureReason = ‘LATE’ when late only
DIFOTFailureReason = ” when DIFOT or PENDING

Design decision — split deliveries: Where a PO item has multiple schedule lines, we compare against the latest scheduled delivery date. This avoids false DIFOT failures on split deliveries — a supplier who delivers the full quantity by the last scheduled line date is scored as on time.

The Object Page drill-down

Clicking any row opens an Object Page with four tabs:

• PO Details — supplier, company code, purchasing org/group, material, plant, net price, etc.
• DIFOT Details — the four DIFOT fields and failure reason, displayed with criticality colouring
• Schedule & GR — scheduled quantities and dates, total GR quantity, first and latest GR dates, supplier confirmations
• Goods Receipt Lines — every individual GR and reversal movement (material document, movement type, posting date, quantity, amount), making it easy to trace exactly what arrived and when